Frequently Asked Questions
Welcome to our FAQ section! Here, we answer the most common questions about our products, shipping, payments, and returns.
🛍 Orders & Payments
1. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, Apple Pay, Google Pay, and other secure payment options.
2. Is my payment secure?
Yes! Our website uses SSL encryption and all transactions are processed securely. If you pay via PayPal, you are protected by PayPal Buyer Protection.
3. Can I cancel or modify my order?
We process orders quickly, but if you need to cancel or change something, please contact us at support@capitalmaxquotes.com within 12 hours of placing your order.
🚚 Shipping & Delivery
4. How long does shipping take?
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Processing Time: 1-3 business days
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Shipping Time: 5-15 business days, depending on your location.
5. How can I track my order?
Once your order ships, you will receive a tracking number via email. You can track it here.
6. Do you offer international shipping?
Yes! We ship worldwide. International shipping times may vary based on customs and local postal services.
🔄 Returns & Refunds
7. What is your return policy?
We offer a 30-day return policy for eligible items. Items must be unused and in original packaging.
8. How do I request a return?
1️⃣ Contact us at support@capitalmaxquotes.com with your order details.
2️⃣ We will provide return instructions.
3️⃣ Once we receive and inspect the item, we will issue a refund to your original payment method.
9. What if I receive a damaged or incorrect item?
Please contact us within 48 hours of receiving your order. We will send a replacement or issue a refund.
💬 Customer Support
10. How can I contact customer service?
You can reach us via:
📧 Email: support@capitalmaxquotes.com
Our team is available Monday – Friday, 9 AM – 6 PM (EST).
Still Have Questions?
If your question isn’t listed here, feel free to contact us. We’re happy to help!